From
Your Name
Address
(Date)
To
Your Customer Name
Address
(Date)
Dear (Name),
ADVERTISEMENTS:
It was distressing to learn that the material we shipped to your firm last week arrived in bits and pieces. Per your request, a new shipment left our dock this morning and is scheduled for afternoon delivery to you on mention the ____________ (Date) Please turn over the damaged goods to the driver at the time of deliver.
I am sorry that this unfortunate incident occurred and sincerely appreciates your continued patronage.
Yours Truly,
(Your Name)
